To the surprise of many participants

[tanjimajuha20]

igital transformation of economic sectors, the social sphere and public administration of the Leningrad Region until 2030. It was held on December 11, that is, 20 days before the end of the previous strategy. The previous document with the same name and validity period of 2022-2024 was approved by the Governor of the Leningrad Region Alexander Drozdenko on September 23, 2022 (by order No. 692-r).

According to Marina Nechay, a r france telegram epresentative of the Leningrad Region Digital Development Committee, the Leningrad Region digital strategy until 2030 must be agreed upon and approved by federal executive authorities before March 1, 2025, so the regional government is waiting for prompt proposals for additions and adjustments to this document from market players.

of yesterday's meeting, representatives of regional government structures did not say a word about the problems and bottlenecks that need to be expanded with the help of digital technologies, but immediately passed the virtual microphone to market players. In particular, Alexander Zaretsky, Deputy Director for Information Systems of the State Institution of the Leningrad Region "Electronic Government Operator", briefly listed four regional projects using artificial intelligence, and invited IT companies to discuss what applications of AI technologies they see for fintech, transport, housing and utilities and other areas.

During the hour-long meeting, only the state budgetary institution of the Leningrad Region "Multifunctional Center for the Provision of State and Municipal Services" (GBU LO "MFC") voiced two problems requiring a technological solution.

According to the representative of this structure, MFCs in the Leningrad Region are already using the GigaChat neural network model from Sberbank when providing more than 600 different services to residents of the region. The MFC uses a chat bot that explains to clients how services are provided, who acts as the applicant, within what time frame, etc. She suggested using GigaChat to communicate regulations and numerous normative acts (calling them Talmuds). "This would make our life easier," said the speaker from the State Budgetary Institution of the Leningrad Region "MFC", "so that the information would be in one place and citizens would not have to contact different sites, our portal and our call center."

Continuing her speech, the MFC representative called it a good idea to equip the call center of this institution with artificial intelligence technologies, estimating the costs for this at 50 million rubles. Although the MFC itself already has a chat bot for employees whose responsibilities include answering technical questions related to work.