Link marketing automation with your professional SMS sending to strengthen and optimize your future communication campaigns ! Thanks to specific triggers, you can automate your SMS and send them at the most opportune time on your customers' birthdays, to remind them of an abandoned cart or to follow up on unpaid invoices.
For example, take advantage of a tool like our HubSpot SMS plugin , allowing you to personalize your interactions , improve your customer engagement and save time in your professional SMS strategy.
Communicate relevantly with personalization
To go even further, don't hesitate to use a feature like personalizing your messages to boost their relevance and increase your chances of conversion ! To build customer loyalty and strengthen your relationships , sending personalized messages can also be a good solution. A particularly effective method is to use personalized SMS during special events . For example, sending a message to wish your customers a happy birthday shows that you consider them individually. This can create a more intimate connection and strengthen their feeling of attachment to your business.
If you want to further improve the tracking of your customers' journey, SMS country and area code philippines notifications can be a solution not to be overlooked . This can be to send order confirmations , appointment reminders or even updates on the status of a delivery .
These SMS notifications will increase your customers' satisfaction because they will have access to reliable information , quickly and easily accessible !
By integrating this feature into your professional SMS strategy, you can not only increase customer satisfaction but also encourage their long-term loyalty .
amples of SMS for your SMS strategy
Professional SMS can be used during the promotion strategy of a product or service . For example, a company launching a new product could send the following SMS:
"Discover our new smartphone! Available now. Enjoy 10% off with the code LANCEMENT10. Go to [link]. STOP at 36170"
A professional SMS strategy can also be effective for special events such as sales , open days or webinars . Thanks to its excellent memorization rate (80%) , SMS allows you to increase the participation rate at these events. For example, a fashion store could send:
"Summer sales start tomorrow! -50% on our entire collection. Don't miss our exceptional opening at 8am. Go to the store or to [link] to take advantage! STOP at 36170"
As part of crisis management and/or urgent communication , professional SMS allows essential information to be disseminated quickly . A municipality could send a message in the event of a service interruption, for example:
"Attention: The service is temporarily interrupted due to a technical problem. Our teams are working on it to resolve this problem. We will keep you informed️"
Appointment reminder SMS messages can also strengthen your communication strategy by reducing no-shows and absenteeism . A medical practice could send:
"Reminder: You have an appointment with Dr. Martin tomorrow at 3:00 p.m. Please let us know if you cannot attend this appointment."
Optimize your messages with automation
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