The tool you use to communicate may be important

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Success lies in the ability to understand the reasons for this discrepancy and, as far as possible, reduce this distance. Having a customer service that is truly different from the competition and easily distinguishable will make it interesting and valid for customers, whether they are current or potential. In our case I obviously feel like recommending the toll-free number for a series of reasons that I have summarized in this article .

I also believe that, among the many tools available, it is one cash app data of the few that has all the characteristics to create a successful customer-company relationship, in which the daily watchwords are prompt response , empathy , trust and immediacy in problem solving .


Maria Gaja Suriano Marketing Manager Insight by Paolo Fabrizio Nowadays, competition is just a click away, so it is essential to be able to retain our customers”. The key to convincing them to remain 'loyal' for a long time is not in the price or discounts.

The only truly effective glue is the quality of the service; offering an excellent service consistently allows you to gain their trust and, in addition, make them more willing to purchase additional products / services. So whether you offer customer service through traditional channels (telephone, email) or digital channels (social networks, apps, chat) the imperative is only one: transform customer service into your competitive element.