Gathering feedback and gaining new insights from it has never been easier. Free survey tools are becoming more and more available online. Studies have shown that data collected in surveys is meaningful even with relatively small sample sizes. Therefore, survey tools are an indispensable tool for engaging with customers and target audiences. Not only companies, but also training providers, for example, and many individuals always have a need to create surveys for free. As demand grows, there are also more and more platforms offering free survey tools. In this guide, we want to look at five of the best options so that you can find the right free survey tool for your needs.
What are survey tools and how do they help SMEs collect feedback and improve their brand success?
Survey tools are used to create, publish and analyze questionnaires. They help small and medium-sized enterprises (SMEs) gain valuable insights from feedback from customers and stakeholders. Through feedback analysis, SMEs can identify opportunities for improvement, assess customer satisfaction and further develop their products or services to better meet market demands and become more efficient and competitive.
1st Google Forms
Customer satisfaction survey using the free survey tool Google Forms
Google Forms allows users to create surveys, quizzes, and more. They can quickly design questions, customize the look of the forms, and share them with respondents via a link. One of the special features of Google Forms is its seamless integration with Google Sheets. Incoming responses can be automatically transferred to Google Sheets and analyzed there in real time. This direct connection between data collection and analysis can be extremely useful. In addition, the platform offers a range of question types from multiple choice to text responses, allowing users to customize the surveys as needed.
Google Forms
Google Forms
4.7
(10,995)
review details
functions
Advantages and disadvantages
product overview
This information comes from verified user reviews for Google Forms
5
7,829
4
2,797
3
333
2
32
1
3
user-friendliness
4.7
customer service
4.4
price-performance ratio
4.8
Verified Reviewers
+
"It is a very versatile tool and allows you to create surveys, feedback forms..."
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Samantha
customer service in Germany
Main features of Google Forms
Customizable templates: Google Forms offers a limited number of pre-built templates for personal, professional, and educational purposes. The templates are also mobile-optimized and categorized so users can quickly find what they're looking for.
Branching questions: Google Forms supports conditional logic and allows you to create dynamic surveys in which subsequent questions are adjusted depending on previous answers.
Real-time analytics: Integration with Google Sheets enables real-time analytics that allow users to view and analyze responses instantly.
Important functions
Question types: A variety of question types are available, including text response, multiple choice, checkboxes, data, dropdown menus, file upload, and linear scales, allowing users to design detailed and engaging surveys.
Quiz creation: Forms can be converted into auto-graded quizzes where respondents receive a score.
Sharing options: Surveys can be easily sent and responses collected using various sharing options such as links, email, social media, and snippets for embedding forms in websites.
Google Forms is an efficient tool for creating and managing basic surveys, but for businesses looking for a comprehensive suite of survey creation and customization features, other options like Zoho Survey and SurveyMonkey may be more suitable.
2nd Jotform
Create surveys for free with Jotform
Jotform is an easy-to-use online form builder for a variety of purposes, from simple surveys to complex registration forms. In addition to drag-and-drop features for easy form creation, Jotform offers a variety of customizable templates so users can get started quickly. A key feature is the ability to integrate with numerous third-party applications such as Dropbox and Mailchimp so users can collect and process data seamlessly. Also worth mentioning is the conditional logic feature: users can create forms that adapt based on the answers given, creating a dynamic, interactive user experience for respondents.
Jotform
Jotform
4.7
(2,385)
review details
functions
Advantages and disadvantages
product overview
This information comes from verified user reviews for Jotform
5
1,747
4
526
3
74
2
14
1
24
user-friendliness
4.7
customer service
4.4
price-performance ratio
4.5
Verified Reviewers
+
"Forms are quick and easy to create. Email notifications work..."
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Anonymous reviewer
Main features of Jotform
Customizable templates: More than 10,000 fully responsive templates. Users can customize the templates by adding, removing, or rearranging form fields. They can also change color schemes, styles, themes, and layouts, making the forms very flexible.
Real-time analytics: Jotform is popular for its robust analytics features that help users gain comprehensive insights and make data-driven decisions.
Pulse surveys: The extensive template library and customization options allow you to create pulse surveys to collect feedback on a regular basis.
Important functions
Diverse form fields: A wide variety of form fields for different types of data collection including multiple choice, input tables, star ratings, date pickers and more.
Payment forms: Payment forms are also available in the free version, so that financial transactions can be processed in addition to data collection.
Form Types: Two different form types: Classic and Card. With Jotform Cards, each question is presented as a separate page, making the form more convenient for users to navigate.
The large template library and feature set make Jotform a compelling option for anyone looking to create rich and interactive forms. The user-friendly interface ensures a smooth user experience from form creation to data analysis.
3. Mailchimp
Mailchimp is best known for its email marketing features qatar telegram data but it also offers a survey tool that allows users to collect direct feedback from their email subscribers. Companies can integrate the survey feature directly into email campaigns and send surveys as part of their regular communications or newsletters. A variety of question types allow for the collection of both qualitative and quantitative data. One benefit of Mailchimp's survey tool is the ability to segment and target specific groups within an email list so surveys reach the most relevant audience. Aligning surveys and email marketing tools in this way can help increase response rates and get more meaningful feedback.
"Reliable sender who always makes sure that no spam is sent - that's what happens..."
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Frank
consultants in Germany
Main features of Mailchimp
Customizable templates: While Mailchimp isn't specifically designed for surveys, it offers popular customizable email templates that users can use to send survey invitations.
Different question types: Different question types allow you to collect different data from respondents. Options include radio buttons, check boxes, choice areas, and open text fields to create dynamic surveys.
A/B testing: A/B testing allows companies to send users two different versions of an email and measure the performance of each to find out what works best.