Example: Use Tech to Keep Your Communication Flowing

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More than three-quarters of customers expect a brand to get back to them on social media within 24 hours.

Here's how to do it:

Knock down your silos. Three-quarters of sales teams believe collaborating with other departments is absolutely critical to their overall sales success. Make sure your sales team has an open line of communication with other teams who talk directly to customers (like marketing and customer success) to share insights, ask questions, and get help.
Celebrate wins in-house. If you land a big deal, I want you to celebrate it on your Slack channel. Fire out a hell yes email to your team. Update other departments in your monthly update. For a lot of teams, there is a constant need to move to the next deal. While it's important to keep your sales pipeline moving, recognizing your team's wins will ghana telegram data give everyone a huge morale boost and fire everyone up for the next prospect.
Share data in a CRM. Put all your data under one roof so your sales team can keep track of every prospect in your pipeline. Use customer relationship management (CRM) software to collect, manage, and store customer data. If your sales team needs to know more about a prospect or get up to speed on a deal, they have an up-to-date database with all the information they need.
Of course, communicating with prospects to get a deal across the line can be a little more complex. Let's take a look at how to streamline it and save your team time

The right sales stack makes sure you can connect and communicate with customers no matter where they are, seamlessly.

At Close, we use our software to communicate with leads and customers via email, phone calls, SMS, and even Zoom meetings. Every team member can see past interactions with each lead, meaning they jump on calls or email threads with full context on the deal.