Website performance is one of the most important factors you need to consider when choosing a web host.
Your visitors undoubtedly expect your site to load quickly – and will abandon your site if it takes even three seconds to load, according to one study.
To test HostGator 's performance , indonesian phone numbers we created a test site with WordPress using the default Twenty Seventeen theme. We also uploaded some dummy content to reflect the live environment on our test site.
speedtest hostgator
According to Pingdom's website speed test, our test site loaded in less than a second for a server in Dallas, Texas. That's faster than 94% of all sites tested .
Aside from Pingdom, we also used a testing tool called Load Impact to find out how HostGator handles visitors during a traffic surge. Load Impact sent a few virtual users (VUs) to our site and gradually ramped up to 100 visitors at a time.
For a detailed look, take a look at the charts below.
loadimpact hostgator
In the graph, you can find a blue line (Active VUs) showing the number of virtual users sent to our HostGator site and a green line (Load Time VU) representing how long it would take for a web page to load for a user.
Obviously, our site was fast until we had about 80 visitors at a time. As traffic grew, the site started to slow down.
Considering the shared hosting environment, these results are pretty good. With shared hosting, you'll be sharing your server resources with other sites. If you often get so many visitors at once, you'll likely need to upgrade your hosting to VPS for smoother performance.
That said, the site never went down during our speed test. Check out our HostGator site uptime and response time report.
uptime hostgator
HostGator Server Response Time
The content published on your website will have an impact on your site's performance. For example, a site that contains too many images will likely take longer to load compared to a site without images.
To get a more accurate result on the server response time, we decided to completely ignore the content of our page and test the response time.
To do this, we use a speed testing tool known as Bitcatcha, which works differently by completely ignoring content and recording loading times from eight different global locations: New York, Los Angeles, London, Brazil, India, Singapore, Japan, and Australia. The speed for each location is measured three separate times and the results are then averaged.
bitcatcha-hostgator
From the report, it appears that our HostGator site was rated C by Bitcatcha. In the United States, the web hosting server responded quickly, in just a few milliseconds.
In all locations around the world, HostGator responded in less than a second. This was no surprise, as HostGator servers are located in the United States. It also means that your site will load quickly for your website visitors around the world and even faster for US visitors.
Support(5.0 / 5.0)
HostGator Customer Support
HostGator has already been trusted by over 2 million customers, making HostGator one of the most trusted web hosting companies in the world.
HostGator's award-winning customer support team is available every day of the year whenever you need help via phone, live chat, or email. By subscribing to any of their hosting plans, you'll gain access to HostGator's dedicated support portal from which you can manage all of your support requests.
The documentation is extensive and helps guide you through every aspect of website hosting with ease. Their extensive support portal includes answers to your pertinent web hosting questions. You can easily find a solution by using the search bar on the portal. Their robust help center/knowledge base includes over 680 help articles and over 500 video tutorials.
The best thing is that HostGator support is guaranteed by the CEO himself, Adam Farrar. If you encounter a problem with regular support, you can ask for your ticket to be assigned to Adam, so he can respond directly.