Sellers suffer from technical updates

Solve china dataset issues with shared expertise and innovation.
Post Reply
nusaiba127
Posts: 126
Joined: Sun Dec 22, 2024 9:44 am

Sellers suffer from technical updates

Post by nusaiba127 »

Myth 2.
Clients often come to our company with a negative opinion about WB: “if something happens, you won’t be able to withdraw funds from the marketplace, it’s difficult to sell there, it’s scary to ship goods, even if you sell, you might end up in debt.”

However, there are no grounds for such sharply negative conclusions.

The marketplace is developing, Wildberries regularly updates its functionality to meet the expectations and needs of buyers and sellers.

Yes, in my practice there were situations when, due to switzerland consumer email list ertain technical errors on the part of the marketplace, incidents occurred.

For example, there was a case when, due to a glitch, sellers could press the "Withdraw" button several times to withdraw funds from their account. As a result, the sellers' balance was not simply reset, but a situation arose with a kind of "crediting" due to repeated withdrawals.

When the button was restored to its correct functionality, WB recalculated the balance, and the sellers who withdrew more funds than they actually had in their accounts had a negative balance. There was a lot of information about the situation in the sellers' Telegram chats at that time, and, accordingly, indignation.

Let's be honest, in such a case you should have immediately contacted technical support and returned the excess amounts withdrawn and received.

Unfortunately, it is certainly impossible to protect yourself from such situations, so if any error occurs, you should contact technical support and not take any reckless actions.

Bottom line: if you don't try to profit from system bugs, there won't be any negative consequences. If you encounter any errors, contact Wildberries technical support or the marketplace specialists you work with.
Post Reply