Remember—you can’t sell if you aren’t marketing.
Well, you can but it’s a heck of a lot harder! And less fruitful.Business Etiquette Basics
Every now and then, it’s a good idea to refresh some of the basic rules of business etiquette. Here’s a crash course of basic business etiquette that you should know.
New To Sales? Here’s What You Need to Know
If you’re new to sales or business in general, it’s a good idea to brush up on your business etiquette because the last thing you want to do is unknowingly give off the wrong impression with a display of poor manners.
As new generations of salespeople come into the profession, the culture changes somewhat, and some of the old rules pass on.
Here are a few rules you should know about.
The fundamental rule is to think about the customer, and ghana telegram data put yourself in his shoes. How would you want to be treated?
First Name Basis? Maybe Not.
Be careful about immediately using someone’s first name. North America is the only culture where this is acceptable. If your customer has another ethnicity in his/her background, or is older or more established than you, or is more educated, he may view your use of his first name as an insult.
If you don’t know how to pronounce a person’s name, ask them to pronounce it for you. This shows respect for the other person.
Respect Their Space
When you enter another person’s work space, stand until he/she sits down. Never be the first person to sit down.
Ask permission to put your materials on the customer’s desk or table. Don’t just assume that you may do so.
If you walk into a customer’s office during inclement weather, hang your coat up and put your boots in the designated place instead of wearing them in to the office.
Respect Their Time
If you are going to go over the allotted time, ask the customer’s permission to continue. Estimate how much more time you expect to need, and ask for permission.
If you are going to take the customers’ time, be sure that you have something that you believe they will consider of value to discuss with them. Be mindful and respectful of the customer’s time.