What is the Difference Between CRM and CMS?

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As explained earlier, the current situation in the manufacturing industry is that "DX is difficult to advance." Many companies continue to use legacy systems and are slow to share information due to paper management. Promoting inefficient operations leads to exhaustion in the field and reduces the productivity of the entire company. By introducing a CRM system, you can achieve the above-mentioned "appropriate inquiry management" and "implementation of marketing measures tailored to the customer's condition," thereby streamlining your entire business operations.


Especially in the manufacturing industry, where the thailand telegram database labor shortage is accelerating, it is essential to find ways to handle work with a limited number of people. By introducing a CRM system, you can focus resources on the necessary tasks and prevent exhaustion on the front lines. For more information on the advantages and disadvantages of CRM, please see the following article: What are the benefits of implementing CRM? We also explain the disadvantages and how to choose one.


What are the benefits of implementing CRM? We also explain the disadvantages and how to choose one. Key points for choosing a CRM system in the manufacturing industry Key points for choosing a CRM system in the manufacturing industry When introducing a CRM system in the manufacturing industry, keep the following points in mind: Does it have the functionality you need for your purposes? Can it be integrated with existing systems? Is it intuitive and easy for anyone to use? Is it easy to introduce on a small scale? Is there a good support system? Does it have the functionality you need for your purposes? Make sure it has the features that meet your needs.