The pharmaceutical industry has unique characteristics

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However, if you want to make effective use of a wider range of customer information without missing anything, you should link it to an external system. CRM systems can be linked to a variety of external systems, including SFA, MA, EC systems, etc. If you can link with external systems that suit your company's objectives, you can effectively use customer information across departments and divisions while also improving business efficiency. When actually linking to an external system, be sure to keep in mind tips such as "make sure there are no gaps in the linked data" and "choose a CRM system that can be easily linked to external systems.


" In this article, we will explain in detail the benefits argentina telegram database of linking your CRM system with external systems, examples of integration partners, and tips for success. First, let's understand the differences between each tool! First, let's understand the differences between each tool! The key to maximizing results is to understand each tool and then consider whether or not they need to be integrated. Download the document <Table of Contents> What is CRM? Let's review its role and functions What is data integration with CRM systems? Benefits of linking your CRM system with external systems Access to internal customer information can be used to "decide on appropriate measures" You can continue to use information that was previously stored in a different system.


It can streamline tasks such as entering and correcting information. Examples of major external systems that can be linked to the CRM system SFA MA CMS Points to note when linking CRM systems with external systems Initial costs and monthly operating costs are incurred Collaboration can be time-consuming Tips for successful integration with external systems Clarify the purpose of the collaboration Make sure there are no omissions in the linked data Support will be provided until the system is established so that the integration can be smoothly implemented within the company.