"In 2025, the Federal Customs Service plans to develop

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A representative of the press service of the Federal Customs Service reported that the FCS is consistently in the top 10 in terms of work on the Internet: "For us, this is a high assessment of our work in interaction with businesses and citizens. Openness and direct communication are one of the main principles of the FCS of Russia."

the official Telegram channel about customs officers created in November 2024. Customs are people. And despite the fact that their work often remains in the thailand telegram shadows, they bear a huge responsibility. They are real professionals who are not afraid of difficult tasks and always act in the interests of our state. In customs, you can meet talented people who are passionate about art, science and even music. In this channel, we talk about people in customs," a representative of the press service of the Federal Customs Service of Russia shared with a ComNews correspondent.

As stated earlier, Rosavtodor entered the top 10 federal executive authorities in terms of online interaction for the third and fourth quarters of 2024. The effectiveness of the activities was 79.43%. A representative of the press service of Rosavtodor noted that the above rating is of great importance for the Federal Road Agency: "The rating reflects the quality of the work of the department's specialists in the Internet space. Responsible specialists treat this data with the utmost care. It is worth mentioning that, according to the results of a similar rating in 2023, Rosavtodor ranked 19th among federal executive authorities in terms of online communication. Studying similar ratings for 2023 and 2022, one can note that the department's position in organizing online communication on the Internet has significantly strengthened."

A representative of the press service of Rosavtodor believes that it is possible to increase the efficiency of the Federal Road Agency by further strengthening work with social networks in terms of content and new projects, as well as a number of other areas: "It is important to note that the road agency, together with the subordinate Federal Autonomous Institution "ROSDORNII", is implementing a large-scale volume of work with the aim of developing the road industry. Among the key areas of work, we can highlight the development of the federal state information system for monitoring the formation and use of road funds (FGIS SKDF), the introduction of information modeling technologies (TIM) in the practice of road management, as well as the use of intelligent transport systems (ITS)."

Leading researcher of the laboratory of artificial intelligence, neurotechnology and business analytics of the Plekhanov Russian University of Economics Marina Kholod drew attention to the fact that in order to improve the positions of federal bodies in the rating and successfully work on the Internet, ministries and departments lack website optimization for search engines, namely, improving the structure of the site, introducing certain keywords and phrases, increasing the page loading speed. In addition, it is necessary to constantly monitor the quality of the content, namely, publish information materials, news, articles and press releases that will attract the attention of users and increase the site's rating. In addition, work with social networks is certainly important, where it is also necessary to publish relevant information, communicate with the audience, conduct activities and competitions."