The top reasons why our clients choose cooperation with Keycall:
Client orientation and a professional team that will help save money and time, because we rely on clear analytics when working with the client;
High level of the bot , thanks to regular technology updates;
Fast and high-quality result ;
Trust me , we are not newcomers to the voice marketing market for a long time, we have developed work algorithms and accumulated expertise in various niches - from being invited to an event to being offered to buy expensive agricultural machinery .
Customer feedback is very valuable to us, so we are not resting on our laurels and have implemented a number of useful changes this year :
The functionality in the personal account has been expanded : now it is possible to independently launch a newsletter to the client base and upload the results;
Previously, we received proposals from clients to create separate argentina phone number data service packages . So this year they implemented this idea.
Unique packages of services for using a voice bot
New services have been created :
Our team is always result-oriented, therefore, when customers had the opportunity to independently write scripts and launch calls, we created a bot training service . We analyze the calls and provide recommendations for improving the results of independent launches. Ideal for the formula "client's idea + our experience" ;
The integration of Keycall API with CRM, website or chatbot of our clients is actively working . Integration helps speed up the transportation of contacts and reduce the number of errors when transferring phone numbers;
Also, no less popular was the service of assistance in working with contact databases . Our specialists can clean data from duplicates, identify invalid numbers, combine databases of various formats.
To learn more about the use of the Keycall voice bot for your business, we invite you to a consultation .
New experience
It is necessary to talk about changes using real examples, so we want to share with you several cases to tell even more about new possibilities.
MyEdSpace case
Previously, we launched a voice bot in English, but our customers were customers from Ukraine. This time we worked with clients from Great Britain and conducted all communication in English. It was a first experience for us. And it is worth noting that it is successful. The numbers speak for themselves.
Task: call subscribers who previously showed interest in mathematics courses, but never purchased them.
Features of the project:
The scripts not only offered offers, but also processed objections (15.2% of all leads — those who answered affirmatively after processing objections);
Calls were made taking into account local time, which means that sometimes even at 9:00 p.m.
The results of the roll call for MyEdSpace
Case Law Office of Ivan Khomych
With the Law Office of I. This is not the first time we have collaborated with Khomych. However, this time we faced a new challenge to optimize the work of managers.
Task: conduct a customer survey, which includes 5 points. It was important to think through all possible answer options for each question in order to segment the base after calling.
Features of the project:
Based on the results of the bot survey, the manager creates a unique offer for the client, so it is so important to correctly categorize the contact base;
None of the clients guessed that they were communicating with the robot.
The results of the voice bot work for the Advocacy Bureau I. Khomycha
Year in numbers
Figures are the language of facts and a source of analysis.
Therefore, to clearly show the effectiveness of the bot, we suggest looking at the results of 2023 in numbers:
Number of calls per hour — 2,975,493;
New projects in 2023 — 192 and 733 scripts;
Time spent by the bot in conversations with subscribers — 32704374 seconds = 377 days;
We run 20,000 calls weekly via API;
There are 43,998 words in the voice work dictionary.
For 2024, we are setting even bigger goals for ourselves.
Team
Business development and effective results are impossible without a strong team. The Keycall family has united ambitious professionals with a desire to strengthen the business and care for clients.
Friendly and motivated team of Keycall
В этом году мы проводили внутренние обучения по целеполаганию, планированию, работе с Excel, реализовали программу курсов по английскому языку. А вместо громких корпоративов присоединились к радиодиктанту для проверки своих знаний украинского языка, не забывали регулярно донатить и поддерживать друг друга.
В 2024 году мы идем с большими мечтами и искренними стремлениями:
Расти как профессионалы: расширять экспертизу, открывать новые рынки и создавать новые направления работы внутри компании;
Наши коллеги работают в различных уголках Украины, поэтому у нас есть мечта встретиться вместе: объятия, поддержка, душевные разговоры, общие истории успеха, вызовы;
Продолжать общие встречи для обмена опытом, изучения актуальных тем голосового маркетинга и, конечно, улучшения знаний английского языка.
The team about work at Keycall
Просматривайте наши вакансии и присоединяйтесь к команде.
Что дальше?
Планировать сейчас всем сложно, но цели важно ставить, поэтому:
В 2024 году наши клиенты встретят обновления в личном кабинете, в частности в разделе "Финансы", чтобы было еще проще проводить пополнение счетов и отслеживать все платежи;
Еще больше аналитики, не только по вашему проекту — у нас можно будет заказывать расширенные данные на рынке голосового маркетинга, сравнивать результаты ваших прошлогодних проектов и наметить приоритетные точки для взаимодействия с аудиторией;
Нашей глобальной целью из года в год является рассказывать о голосовом маркетинге для различных бизнесов, его эффективности для упрощения работы менеджеров. В этом году мы посетили мощное мероприятие iForum, где представили возможности голосового бота. Не останавливаемся на этом!
Мы благодарим наших клиентов за доверие и обратную связь, которая позволяет становиться лучше, команду Keycall за настойчивость, поиск новых решений и их реализацию, а нашим защитникам за возможность продолжать работать и развивать украинский бизнес.
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