Invest your time in customer service

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suchona.kani.z
Posts: 350
Joined: Sat Dec 21, 2024 5:32 am

Invest your time in customer service

Post by suchona.kani.z »

Never underestimate creativity especially when it comes to advertising on Facebook. There are so many companies nowadays that advertise: you have to try to stand out, to get noticed.

Don't settle for the images you find on your supplier's product sheet: they are often very simple still lifes with little personality. Order the product, take some photos yourself, or get help from a professional. The difference will be felt (and will be reflected in the success of your advertising campaigns).

As your store starts to have more and more sales, the requests, messages, and comments on the posts you are sponsoring will also increase. Well, customer contact is essential: consumers are the fuel for the engine of your business.

Even if it takes time, answer their questions quickly, reassure them if they have any doubts about the shipment.

Can’t keep up with all the requests? Find a Customer Care person . Search Upwork for “Customer Care Dropshipping” and you’ll find tons of them.

Think long term, don't see dropshipping as a hit-and-run business .

The Future of Matteo Sargenti: Tomorrow's Projects
The store is constantly growing, among Matteo's plans there is indonesia email list certainly that of becoming a full-time entrepreneur and a digital nomad.

As soon as the Covid situation allows, the idea is to put the PC in a backpack and leave for Europe: a tour of about a year in the big capitals to broaden one's horizons and find - why not? - a base where to move for a few years.

“The marketing part, which is very time-consuming, has been entrusted to a specialized agency: this way I can focus completely on the development not only of the business in general but also of the brand”.

In the meantime, the team is expanding! Matteo is moving from solopreneur to leader of a small team and the first additions are two professionals: the first follows customer requests; while the second is responsible for logistics.

This is just the first step in what promises to be a long-term project.

“At this point it’s nice to look back, see all the effort, all the falls and understand that it’s only thanks to them that I’m achieving these results today!”
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