How do you remain relevant to customers and employees as an organization? How do you utilize the full potential of employees, partners and customers? Only by working together can you add value. With customers, partners and suppliers and, of course, primarily between employees. Online tools play a facilitating role in this, especially when people are separated in place or time. That is social business: working together smarter and better with online tools.
Unfortunately, I see this far too little in practice. Many good intentions, but an unclear and unuser thailand telegram -friendly classic intranet that is hardly used and contributes nothing to the company objectives. The project is a success: delivered on time and within budget. But the result is zero. In other words: operation successful, patient dead.
In this article you will read why social business is important and how you can lay the foundation for this in your organization by finding a balance between organization, people and technology.
The challenge: stay relevant to your customers and employees
More than ever, organizations are faced with the challenge of creating more added value for customers or clients. At the same time, this is more difficult than ever. The playing field on which you operate as an organization is extremely dynamic. Everything you think of today is outdated tomorrow. And customers are making increasingly higher demands.