Good product quality also ensures that customers receive product value

[Jannatulmawa]

Quality of Products Offered Product quality is the primary indicator of customer satisfaction. Generally speaking, product quality represents a company's seriousness in providing the best service to its customers. and benefits that match the money they spend. Quality of Service Provided In business, building customer impression and engagement is very important, especially for entering new target markets.


One of the best ways to create a good impression and get colombia whatsapp resource the best customer engagement is to provide your customers with the best possible service. In fact, in addition to good product quality, good service quality will also make customers feel at home with the product and even create loyalty. According to salesforce data, with excellent service quality, 78% of consumers will remain loyal to the brand even if the company makes mistakes with the product.


Therefore, businesses should provide maximum service, be customer friendly, educate, be responsive, and provide solutions to customer needs. Product Price As many as 60% of customers use product price as the main factor in deciding whether to purchase a product or service. However, this does not mean that product quality is ignored in order to get a cheap price. A company must wisely set the right price for the product or service it sells to its customers.