The Myriad of Ways We Challenge the As Is

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Process improvement is the core of what process and performance management teams provide.
Improvement comes in two basic forms: continuous and breakthrough. Continuous improvement is a systematic effort to tweak and fine tune how processes are executed. But there are times when it becomes necessary to make a significant change to a process. Regardless of the scope of the improvement, organizations need a systematic approach to finding improvement opportunities both big and small.

For example, audits provide a method for ongoing process honduras mobile numbers list performance monitoring and play an important role in ongoing improvement efforts. Mohit Mathur, associate vice president at Sterlite Technologies Ltd, discussed a seven-pillar approach for redesigning process audits to drive improvements at the strategic level.

REFRAMING PROGRAMS FOR EFFICACY
It’s also vital that we lead by example and practice what we preach. This means we can’t grow complacent and should also evaluate the effectiveness of our programs and adjust them to meet the maturing needs of the organization.

Wes Ralph with Collins Aerospace shared how the organization simplified its process management approach to increase employee empowerment and engagement. At the conclusion of the session, Ralph asked attendees to identify three things they could simplify at their organizations. The overwhelming number and variety of responses to this question is best encapsulated by one attendee’s answer: “Nearly everything.”

Christa Bol and Matt Bouton from UPS shared how they engaged the entire organization in process management and streamlined its process methodology, introduced new modeling tools, and simplified process language to make process work more accessible for employees.