"This service helps improve the quality of services

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The target audience of the new service in MTT is considered to be the industries where voice services in communications with clients are most in demand - e-commerce, food delivery, remote service, coaching, education, retail, banks and financial companies, as well as developers of all kinds of IT services and call center operators.

and brand reputation, increase brazil cell phone number list customer loyalty. It also contributes to more effective problem solving for customers and an increase in their satisfaction level, allows you to build trusting relationships with the client and generally improves the impression of the company, which subsequently leads to an increase in sales, - this is how Mikhail Volkov sees the effect of introducing this class of services. - Among the key advantages of the service, we can highlight flexibility and adaptation to the individual needs of clients and providers , the convenience of self-service , prompt measurement and improvement of service quality , the possibility of deep interaction between developers and clients , building long-term trusting relationships with clients , integration with modern digital marketing technologies and product improvement. Developing communications with clients will help to cope with the problems of poor service quality, ineffective solving of customer problems and general distrust of the company. This service can be recommended to companies that are actively developing communications with clients and are aimed at improving the quality of their service, increasing satisfaction, and wishing to win the trust of clients and increase sales. This can be particularly useful for businesses in customer-centric industries such as retail, hospitality, and service businesses, including IT and any online services."

"MTS continues to develop the direction of innovative digital products for business. We have launched a new generation platform for the automation of multi-channel customer communications, which will allow companies to quickly create their own applications without being tied to third-party infrastructure. With the launch of MTS Exolve, we will offer businesses a flexible approach to building and scaling communications with clients, and developers - the opportunity to assemble the scenario that their business needs," commented on the appearance of MTS Exolve , MTS President Vyacheslav Nikolaev.