Log in using your Facebook
account.
Choose “Security Center,” then
“Start Verification.” (Not seeing this option? You may have already had your account
validated.)
Now you are ready to go. You can use the WhatsApp Business API and enjoy all the
benefits of a ticketing system once the verification process is complete.
WhatsApp Ticketing End User Experience on Mobile Device
In WhatsApp, a message is a reply, while a chat is a chain of messages sent to
a person or group of people.
It is crucial to understand that only that particular message will be forwarded to
your support account if a user forwards a single letter from a chat to your WhatsApp phone number. Your end user
might mistakenly believe that you have received all the previous messages and attachments in the conversation when
in fact, that is not the case.
Here's an example. When an iPhone user forwards a message, the following
happens:
The user taps on a single chat
message and selects Forward.
The user is prompted to select a
contact.
This could be a face-to-face or
ongoing conversation with an individual or group.
The user decides which WhatsApp
phone number to use.
A new conversation starts immediately
if the end user has never interacted with you before. The top of the page displays the
electronic transfer.
Your previous conversation with the person
opens if you have already spoken to them. All denmark email list messages that the user has sent to your WhatsApp phone
number are included in this chat. The forwarded message appears in the chat.
Advantages of WhatsApp Ticketing System
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WhatsApp ticketing system allows brands to give their best in every
conversation with customers. However, we have discussed the benefits of WhatsApp ticketing system using
customer engagement platforms like GetITSMS to maintain conversations with customers on WhatsApp and other
channels.
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