You can also add automatic replies to each ticket for quick communication

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Pricing: Help Scout Desk is a premium plugin, and its single-site plan starts at $49.99. If you have multiple websites, then you can purchase the multi-site license, which will cost you around $149.99.


HelpDesk is a well-known ticketing software that is very easy to use and allows you to manage customer support issues via email, phone or web form.

Although the software does not allow you to manage tickets in your WordPress dashboard, it has a WordPress plugin with a contact form to open support tickets from your website.

You can create multiple contact forms for different categories such as sales, support and billing and automate the process of sending messages directly to specific team members.

HelpDesk has an automatic spam filtering service. This saves time and improves your workflow.


Additionally, HelpDesk integrates with tools like LiveChat and list of belgium cell phone number ChatBot to add live chat and automated chatbots to your website . This can take customer satisfaction on your website to a new level.

The tool also features pre-built email and automation templates, canned responses, bulk actions, collision detection, ticket assignment, and more.

Why we recommend HelpDesk: Overall, HelpDesk is a great solution if you have a small business website and want to manage an average number of support tickets.

Pricing: HelpDesk has a team plan that includes all the features. It costs $29 per month per employee (billed annually). You can also opt for monthly payment which costs $34 per month per employee. Also, HelpDesk has an enterprise account for which you need to contact the team to know the pricing details.