The inspection is being conducted with the participation

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The Russian Prosecutor General's Office launched an investigation after information emerged that the Wildberries marketplace had begun charging customers a commission when paying for orders using Visa and Mastercard cards issued in Russia.

"On the instructions belarus whatsapp resource of Igor Krasnov, the Prosecutor General's Office of the Russian Federation is carrying out supervisory measures in connection with information about the Wildberries marketplace introducing commissions for paying for goods using Visa and Mastercard cards, as well as charging buyers for returning goods," the supervisory agency said on Thursday.

of Rospotrebnadzor and the Bank of Russia, the prosecutor's office added.

"Special attention will be paid to the validity of the actions of the said trading platform, compliance with consumer rights, and the prevention of the use of illegal schemes for the purpose of extracting excess commercial income," the prosecutor's office said.

The department emphasized that “if violations of laws and facts of infringement of citizens’ rights are identified, comprehensive response measures will be taken.”

The Wildberries press service, in turn, told Interfax that the company received an invitation to a working meeting at the Prosecutor General's Office, which is dedicated to issues of payment for purchases on the platform. "Wildberries operates in accordance with the requirements of the law and strictly observes it, at today's meeting we will present our position," the marketplace's press service emphasized.

About what Wildberries startedcharge clients a commissionwhen paying for orders using Visa and Mastercard cards issued in Russia, the company’s press service previously reported.

"Since October 10, when paying for orders on Wildberries using cards of the international payment systems Visa and Mastercard issued in Russia, a fee of 3% of the purchase price will be charged to the bank processing such payment," Wildberries reported.

"The change in the terms of payment on Wildberries by cards of international payment systems is due to the peculiarities of the operational and technological process of accepting payments on them. At the moment, Wildberries does not have the ability to directly process transactions on cards of the Visa and Mastercard systems issued in Russia," the company explained.