Workplaces typically run on two essential fuels: decent office coffee and strong interpersonal communication.
Although communication may seem simple, the process is nuanced and can often lead to misunderstandings if not completed well. Especially in an office setting, interpersonal communication skills define the quality of your professional relationships.
In this guide, we'll explore the secret sauce of effective interpersonal communication. We'll also discuss how to avoid conflict, clear up misunderstandings, and improve collaboration between team members and departments.
What is interpersonal communication?
Interpersonal communication is more than just talking; it's about how effectively you can convey a message.
It involves exchanging information, ideas and feelings between two or more vp purchasing officer email lists people through verbal conversations or non-verbal signals such as body language and facial expressions.
Think of it as a two-way street involving verbal and non-verbal communication, such as eye contact or nodding.
Interpersonal communication happens constantly in the workplace, whether it's internal communication between employees, project meetings, or client calls. And let's not forget the endless Slack messages.
Research shows that effective interpersonal communication skills lead to greater employee satisfaction.
Let's not forget the importance of non-verbal communication, such as body language and facial expressions. Have you ever noticed the tension when someone crosses their arms in a meeting? It's non-verbal communication doing its job.
**Also read How to avoid miscommunication in the workplace
Interpersonal Communication Skills: Here's How You Can Master Them
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