What else do you need to be a good webcareer?
Posted: Sun Jan 19, 2025 4:45 am
I am a social media trainer myself, so I am extra curious about what will be covered in your training.
“As a customer service employee, if you are good enough in e-mail care, you can go to a Facebook training. Social is public, so you have to be very careful. Everyone is very friendly and nice to you, but you have to remain professional in tone. As we call it: engaged , but businesslike. In the training you will also learn our tone of voice , product knowledge, rules of conduct and the technology of Facebook. After that, you can respond on Facebook for three weeks under supervision. If that goes completely according to plan, you will be part of the team - a prestigious position. People fight to be allowed to go to a training.”
“Product knowledge, language skills and enthusiasm are essential. You have senegal mobile phone number list to be very flexible with your working hours and willing to make last-minute changes to your work schedule. You also have to take it seriously as a job, no matter how many hours you work. We see that in how you answer emails and whether you take the time to do research before you answer. We are actually a bunch of softies: we know the customers by name and sometimes discuss cases in the team meetings. Our webcarers really love helping customers.”
“As a customer service employee, if you are good enough in e-mail care, you can go to a Facebook training. Social is public, so you have to be very careful. Everyone is very friendly and nice to you, but you have to remain professional in tone. As we call it: engaged , but businesslike. In the training you will also learn our tone of voice , product knowledge, rules of conduct and the technology of Facebook. After that, you can respond on Facebook for three weeks under supervision. If that goes completely according to plan, you will be part of the team - a prestigious position. People fight to be allowed to go to a training.”
“Product knowledge, language skills and enthusiasm are essential. You have senegal mobile phone number list to be very flexible with your working hours and willing to make last-minute changes to your work schedule. You also have to take it seriously as a job, no matter how many hours you work. We see that in how you answer emails and whether you take the time to do research before you answer. We are actually a bunch of softies: we know the customers by name and sometimes discuss cases in the team meetings. Our webcarers really love helping customers.”