Digital membership cards are useful for analyzing
Posted: Sun Jan 19, 2025 4:41 am
There are various ways to grasp repeat rates, but the recommended method is to record the dates and times that customers visit in a customer list.
It's a simple method, but it makes it easy to understand repeat rates.
Nowadays, there are many tools available that will saint lucia email address automatically record your visit when you swipe your membership card when you come to the store, so it is recommended that you make use of these.
repeat rates, and are explained in detail in this article.
What is a digital membership card? Explaining its functions, benefits, and key points for implementation
What is a digital membership card? Explaining its functions, benefits, and key points for implementation
Customer management is essential for restaurants, beauty salons, and other businesses to attract customers and increase repeat customers. However, some people say, "I don't know how to manage customers," or "I want to manage customers more easily than I do now."
Reasons for not returning to the hair salon
There are several reasons why customers don't return to a salon:
I was not satisfied with the treatment
I was dissatisfied with the customer service
I didn't like the atmosphere in the store.
For some reason
Let's take a closer look at each one.
Reason 1: I was not satisfied with the treatment
Dissatisfaction with treatment is a common reason why customers don't return to a salon.
If the skills and customer service do not meet expectations, the customer will be left disappointed and say things like, " I didn't get the hairstyle I wanted " or " When I got home, my hair didn't stay together properly ."
Because hairstyle has a big impact on one's appearance, careful work is required to tailor the final hairstyle and hair color to each individual customer's wishes .
Communication and counseling during treatment is also important, and it is vital for customers to feel that their requests are understood.
It's a simple method, but it makes it easy to understand repeat rates.
Nowadays, there are many tools available that will saint lucia email address automatically record your visit when you swipe your membership card when you come to the store, so it is recommended that you make use of these.
repeat rates, and are explained in detail in this article.
What is a digital membership card? Explaining its functions, benefits, and key points for implementation
What is a digital membership card? Explaining its functions, benefits, and key points for implementation
Customer management is essential for restaurants, beauty salons, and other businesses to attract customers and increase repeat customers. However, some people say, "I don't know how to manage customers," or "I want to manage customers more easily than I do now."
Reasons for not returning to the hair salon
There are several reasons why customers don't return to a salon:
I was not satisfied with the treatment
I was dissatisfied with the customer service
I didn't like the atmosphere in the store.
For some reason
Let's take a closer look at each one.
Reason 1: I was not satisfied with the treatment
Dissatisfaction with treatment is a common reason why customers don't return to a salon.
If the skills and customer service do not meet expectations, the customer will be left disappointed and say things like, " I didn't get the hairstyle I wanted " or " When I got home, my hair didn't stay together properly ."
Because hairstyle has a big impact on one's appearance, careful work is required to tailor the final hairstyle and hair color to each individual customer's wishes .
Communication and counseling during treatment is also important, and it is vital for customers to feel that their requests are understood.