Millennials, the main target of commerce with chatbots
Posted: Tue Jan 07, 2025 9:20 am
The use of chatbots is not yet at its peak, but it is experiencing great development. There is still some time before chatbots become an indispensable product for consumers . However, if any generation stands out and will stand out in the market in the coming years for its interest in them, it is undoubtedly the millennials.
A survey by Retale , conducted in December 2016, found that nearly 60% of US millennials said they had used a chatbot at some point . Furthermore, more than half of those who admitted to never having used one admitted they would be interested in trying them out.
This demonstrates the great importance nigeria phone data of this generation in the chatbot market . A point of view that this type of market must take into account if it wants to develop as much as possible.
Furthermore, the study also revealed that millennials are very willing to make purchases through chatbots . In fact, two-thirds of respondents said they would definitely buy items and products through a chatbot. Only 14% admitted to not being interested in trying it.
In September 2016 , the firm Sumo Heavy conducted a study on Internet consumers between the ages of 18 and 54. Of these, 10% said they had used a chatbot, while half said they had no interest in using one.
Although it is still unlikely to make purchases through chatbots, these studies show that millennials are the most open to this type of service. This is especially due to the fact that they have smart products such as smartphones that allow them to access it , since 6 out of 10 users buy through their mobile phone .
A survey by Retale , conducted in December 2016, found that nearly 60% of US millennials said they had used a chatbot at some point . Furthermore, more than half of those who admitted to never having used one admitted they would be interested in trying them out.
This demonstrates the great importance nigeria phone data of this generation in the chatbot market . A point of view that this type of market must take into account if it wants to develop as much as possible.
Furthermore, the study also revealed that millennials are very willing to make purchases through chatbots . In fact, two-thirds of respondents said they would definitely buy items and products through a chatbot. Only 14% admitted to not being interested in trying it.
In September 2016 , the firm Sumo Heavy conducted a study on Internet consumers between the ages of 18 and 54. Of these, 10% said they had used a chatbot, while half said they had no interest in using one.
Although it is still unlikely to make purchases through chatbots, these studies show that millennials are the most open to this type of service. This is especially due to the fact that they have smart products such as smartphones that allow them to access it , since 6 out of 10 users buy through their mobile phone .