Web Archiving to the Rescue: One Library’s Quest to Fill an Information Gap

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This post is part of a series written by members of the Internet Archive’s Community Webs program. Community Webs advances the capacity for community-focused memory organizations to build web and digital archives documenting local histories and underrepresented voices. For more information, visit communitywebs.archive-it.org/

What is an archivist to do when items of public record, which have been systematically added to publicly accessible collections for over a century, suddenly turn from paper into bits and bytes that disappear from the web, or even get stuck behind paywalls? Like many in my profession, I’ve been grappling with this question for a while. Having no buy telemarketing data real training in digital archiving and facing this quandary as a lone arranger, it’s sometimes hard to keep that grappling from turning into low-key panicking that my inaction has been causing information to be lost forever.

Imagine my excitement, then, when I learned about the Community Webs program – access to and training for Archive-It, collaboration with the Internet Archive, and a network of others like me to bounce ideas off and get inspiration from? Yes please! With the blessing of my boss, I applied right away and my library joined the program in April 2021.


The outside of the Waltham Public Library. Photo by C. Sowa.
(This might be a good point for a quick introduction. I work as the archivist/local history librarian at the Waltham Public Library (WPL) in Waltham, Massachusetts. Waltham is a city about 10 miles west of Boston, and is home to an ethnically and economically diverse population of just over 62,000 people. The WPL is a fully-funded community hub, fostering a healthy democratic society by providing a wealth of current informational, educational, and recreational resources free of charge to all members of the community. The library is known throughout the area for its knowledgeable and friendly staff, welcoming and safe environment, accessibility, convenience, current technology, and helpful assistance.)

I eagerly dove into the program and used our first web-archive collection – Waltham Public Library – as a testing ground, a place to gain familiarity with both Archive-It and the whole process of web archiving. I’ve been trying to capture content that aligns with the material found in the library’s analog records – annual reports, policies, announcements, event flyers, records from our Friends group, etc. – by doing a weekly crawl of the library website, our Friends website, and the library’s Twitter feed. For the most part this collection has been thankfully pretty straightforward.

Our largest collection so far is COVID-19 in Waltham, which makes up a portion of the library’s very first born-digital archival collection. That collection began in April 2020, when the WPL (like most other places) was closed to help “flatten the curve.” A month or two prior, as the pandemic was building steam, I had become fascinated with the 1918 influenza. A poke through our archives for the topic had been disappointing, as there wasn’t too much beyond a couple of newspaper clippings, brief mentions in the library trustees’ minutes, and a few pages in the records of the local nurses’ association. I was hoping to put together a better picture of what it was like to live in Waltham during the flu, perhaps to give myself a glimpse of what I could expect in the coming weeks (heh… how naïve I was).