questions together
Posted: Sat May 24, 2025 9:28 am
5. Create a community to build connections with your brand
your most loyal and invested customers are great advocates for your brand, and they can help others engage more with your product or service. Consider creating a customer community where your customers can help each other out and stay engaged with your brand. You can even offer a personalized feed to make it easy for customers to collaborate, share knowledge, and resolve Check out the service trailblazer community to get inspired and see what this might look like. (back to top)
how to find and choose the best crm for customer engagement
1. Define your goals. What do you want to achieve with your customer engagement platform? Offer the channels your customers care most about? Help agents be more productive? Having a clear, prioritized set afghanistan phone number list of goals will prepare you to most effectively compare options.
2. Evaluate features. As discussed, not all crms are also ceps. So as you search for potential crm solutions, consider only those that offer customer engagement tools. Stack up the features against your goals to see if the platform will allow you to accomplish your objectives.
3. Consider scalability. While you want to select a platform that fits your current needs, consider also how you’ll be able to use the platform as your business grows. Switching software is disruptive and involves a learning curve for your team, so you want to minimize the need to do so often.
your most loyal and invested customers are great advocates for your brand, and they can help others engage more with your product or service. Consider creating a customer community where your customers can help each other out and stay engaged with your brand. You can even offer a personalized feed to make it easy for customers to collaborate, share knowledge, and resolve Check out the service trailblazer community to get inspired and see what this might look like. (back to top)
how to find and choose the best crm for customer engagement
1. Define your goals. What do you want to achieve with your customer engagement platform? Offer the channels your customers care most about? Help agents be more productive? Having a clear, prioritized set afghanistan phone number list of goals will prepare you to most effectively compare options.
2. Evaluate features. As discussed, not all crms are also ceps. So as you search for potential crm solutions, consider only those that offer customer engagement tools. Stack up the features against your goals to see if the platform will allow you to accomplish your objectives.
3. Consider scalability. While you want to select a platform that fits your current needs, consider also how you’ll be able to use the platform as your business grows. Switching software is disruptive and involves a learning curve for your team, so you want to minimize the need to do so often.