Integrating WhatsApp with Your Lead Generation Efforts
Posted: Mon May 19, 2025 6:53 am
WhatsApp Business Platform Specific Terms
You may only initiate conversations using an approved Message Template (as defined in our documentation). Any Message Template must comply with our terms and these policies, and only be used for its designated purpose. We have the right to review, approve, pause and reject any Message Template at any time.
You may reply to a user message without use of a Message Template as list of austria whatsapp phone numbers long as it's within 24 hours of the last user message. Conversations initiated by users open once the first business reply message is delivered. Outside the 24-hour customer service window, you may only send messages via approved Message Templates.
Standard pricing applies for all conversation categories.
You may use automation when responding during the 24-hour window, but must also have available prompt, clear, and direct escalation paths. These escalation paths include:
In-Chat Human Agent transfer
Phone number
Email
Web support (on the business website)
In-store visits (ex: visit retail store, bank branch), or
Support form
3. Protect Data and Comply with Law
You are responsible for and must secure all necessary notices, permissions, and consents to collect, use, and share people's content and information, including maintaining a published privacy policy, and otherwise complying with applicable law.
You may only initiate conversations using an approved Message Template (as defined in our documentation). Any Message Template must comply with our terms and these policies, and only be used for its designated purpose. We have the right to review, approve, pause and reject any Message Template at any time.
You may reply to a user message without use of a Message Template as list of austria whatsapp phone numbers long as it's within 24 hours of the last user message. Conversations initiated by users open once the first business reply message is delivered. Outside the 24-hour customer service window, you may only send messages via approved Message Templates.
Standard pricing applies for all conversation categories.
You may use automation when responding during the 24-hour window, but must also have available prompt, clear, and direct escalation paths. These escalation paths include:
In-Chat Human Agent transfer
Phone number
Web support (on the business website)
In-store visits (ex: visit retail store, bank branch), or
Support form
3. Protect Data and Comply with Law
You are responsible for and must secure all necessary notices, permissions, and consents to collect, use, and share people's content and information, including maintaining a published privacy policy, and otherwise complying with applicable law.