General Conditions of Sale (GCS): example and advice
Posted: Sat Apr 05, 2025 4:07 am
General terms and conditions of sale (GTC) are mandatory for any online store. They govern the relationship between the seller and the buyer, define the terms of payment, delivery, and refunds, while also preventing disputes.
We will then explain to you how to write clear general terms and conditions of sale that comply with the consumer code and the commercial code.
What are the General Terms and Conditions of Sale (GTC)?
The General Terms and Conditions are a contractual document specifying the rights and obligations of the parties in the context of a distance sale. They apply to any sales contract or service provision carried out on an e-commerce site. These details cover the delivery terms, the parties' obligations, the withdrawal period, and clauses relating to disputes.
Why are T&Cs essential?
These general terms and conditions of sale play a certain role in the legal protection of the seller and the buyer. They guarantee:
Compliance with the law, in particular the chinese overseas australia database consumer code and the commercial code.
Transparency regarding payment terms, delivery times and refund conditions.
Dispute prevention through clauses defining the parties' obligations.
What are the mandatory information to include in the T&Cs?
Among the mandatory information to be included in the General Conditions of Sale (GCS), you will find:
Seller identification : Detail contact details, business name and SIRET number.
Description of the product or service : Provide information on the characteristics of the goods or services offered.
Price and payment terms : Understand applicable taxes and specify accepted payment terms.
Delivery conditions : Describe the delivery methods, delivery times and associated costs.
The right of withdrawal : Explain the buyer's rights, including the legal guarantee of conformity and the 14-day withdrawal period.
Dispute management : Define the competent jurisdiction in the event of a dispute.
Personal data protection : Complying with the GDPR.
We will then explain to you how to write clear general terms and conditions of sale that comply with the consumer code and the commercial code.
What are the General Terms and Conditions of Sale (GTC)?
The General Terms and Conditions are a contractual document specifying the rights and obligations of the parties in the context of a distance sale. They apply to any sales contract or service provision carried out on an e-commerce site. These details cover the delivery terms, the parties' obligations, the withdrawal period, and clauses relating to disputes.
Why are T&Cs essential?
These general terms and conditions of sale play a certain role in the legal protection of the seller and the buyer. They guarantee:
Compliance with the law, in particular the chinese overseas australia database consumer code and the commercial code.
Transparency regarding payment terms, delivery times and refund conditions.
Dispute prevention through clauses defining the parties' obligations.
What are the mandatory information to include in the T&Cs?
Among the mandatory information to be included in the General Conditions of Sale (GCS), you will find:
Seller identification : Detail contact details, business name and SIRET number.
Description of the product or service : Provide information on the characteristics of the goods or services offered.
Price and payment terms : Understand applicable taxes and specify accepted payment terms.
Delivery conditions : Describe the delivery methods, delivery times and associated costs.
The right of withdrawal : Explain the buyer's rights, including the legal guarantee of conformity and the 14-day withdrawal period.
Dispute management : Define the competent jurisdiction in the event of a dispute.
Personal data protection : Complying with the GDPR.