Ask yourself the following questions at each stage
Posted: Wed Jan 29, 2025 7:02 am
1. Initial consideration
Understanding this stage is critical. Members will be deciding whether your organisation is the right fit for them at this point. Getting this stage right is crucial as it directly impacts the number of applications.
Are you providing them with helpful resources such as information packs, a “how to join” page on your website, pamphlets etc?
What does your initial and follow up communication look like?
What benefits are you offering members?
Is your website easy to join?
Is your membership price competitive?
2. Onboarding
Essentially this is the stage where you welcome your members. During this stage, members need to feel integrated into the organisation.
How long does onboarding take?
What does the current new member onboarding process look like?
How many emails are sent to the new member?
Do you offer a welcome package?
How do you currently introduce new members into the community?
Are you consistently improving your onboarding process?
3. Engagement
Did you know that the first 90 days austria rcs data are key for new members? You need to make sure that members can make the most out of their membership and feel part of the community.
How do you develop member relationships?
What benefits do you provide?
What makes new members loyal?
Is it easy for members to find out the perks/information you offer?
4. Help
At some point, members will probably need help. This stage helps to put in place resources ahead of time to help members.
How easy is it for members to get help?
What resources can you provide?
How quickly can you address their questions and how?
5. Renewal
Your members are considering whether to stay or go. As an organisation, you need to make it a no-brainer for them to stay.
What makes someone renew their membership?
Do you clearly explain renewal benefits to members?
At what point are members dropping off?
Are your members engaged.
Understanding this stage is critical. Members will be deciding whether your organisation is the right fit for them at this point. Getting this stage right is crucial as it directly impacts the number of applications.
Are you providing them with helpful resources such as information packs, a “how to join” page on your website, pamphlets etc?
What does your initial and follow up communication look like?
What benefits are you offering members?
Is your website easy to join?
Is your membership price competitive?
2. Onboarding
Essentially this is the stage where you welcome your members. During this stage, members need to feel integrated into the organisation.
How long does onboarding take?
What does the current new member onboarding process look like?
How many emails are sent to the new member?
Do you offer a welcome package?
How do you currently introduce new members into the community?
Are you consistently improving your onboarding process?
3. Engagement
Did you know that the first 90 days austria rcs data are key for new members? You need to make sure that members can make the most out of their membership and feel part of the community.
How do you develop member relationships?
What benefits do you provide?
What makes new members loyal?
Is it easy for members to find out the perks/information you offer?
4. Help
At some point, members will probably need help. This stage helps to put in place resources ahead of time to help members.
How easy is it for members to get help?
What resources can you provide?
How quickly can you address their questions and how?
5. Renewal
Your members are considering whether to stay or go. As an organisation, you need to make it a no-brainer for them to stay.
What makes someone renew their membership?
Do you clearly explain renewal benefits to members?
At what point are members dropping off?
Are your members engaged.