g. pool opening hours) avoid inviting them canada business email list to find the information they are looking for on your website communicate any initiatives (e.g. beach volleyball tournament on the beach, evening of real Neapolitan pizza, etc.) manage critical issues (for example, inform and apologize for any boiler problems) discreetly promote some of your extra paid services (up-selling) There are several advantages to using broadcast lists compared to traditional guest communication systems: you are more likely to have your communication read and not go unnoticed or unheard Your guests have the opportunity to respond to you when they find it most convenient and communicate with you 4. Say good morning to your guests and spoil them with a message they will miss waking up in the hotel Hotel Tech Report wrote an interesting article (in English) on how to entertain your guests through WhatsApp Business.
There are as many as 10 suggestions that it offers. However, you must understand which ones are most suitable for your target and your type of structure. In one of the previous paragraphs we had already seen how doing whatsapp marketing for hotels also meant providing useful information and not just promotional information. The Hotel Tech Report tip I suggest you apply is the “good morning!” message. Make sure that every morning, when your guests wake up and turn on their smartphones, they find a message from you that you just sent them. The advice, of course, is to prepare the various contents well in advance, so as not to find yourself in the middle of the season without having time to think of something fun.