Customer Centricity Strategy : Immersion Dynamics
Posted: Sun Dec 22, 2024 6:30 am
On the other hand, if a customer feels that what they asked was heard and that it was useful, they will feel very appreciated. This will increase the emotional connection with the company and help build a lasting relationship.
Finding and establishing common ground between people is very does thailand use telegram important for companies. It may seem obvious, but in reality it is not so, since people within organizations often occupy comfort zones called “silos.”
These are rigid positions between which it can be difficult to establish transversal relationships. The new concept of liquid organizations or Agile culture already works on this internal movement of people, but not the external one with clients.
Any company concerned with customer-oriented marketing must create other meeting spaces beyond sales visits or trade fairs. Customers' stays at the factory are excellent opportunities to share, ask questions, listen, etc. The luxury of having a customer and their team in your facilities is an opportunity that should be taken advantage of to listen to them, always with focus.
Finding and establishing common ground between people is very does thailand use telegram important for companies. It may seem obvious, but in reality it is not so, since people within organizations often occupy comfort zones called “silos.”
These are rigid positions between which it can be difficult to establish transversal relationships. The new concept of liquid organizations or Agile culture already works on this internal movement of people, but not the external one with clients.
Any company concerned with customer-oriented marketing must create other meeting spaces beyond sales visits or trade fairs. Customers' stays at the factory are excellent opportunities to share, ask questions, listen, etc. The luxury of having a customer and their team in your facilities is an opportunity that should be taken advantage of to listen to them, always with focus.