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Every second (45%) Russian surveyed uses systems

Posted: Thu Jan 23, 2025 4:44 am
by tanjimajuha20
77% of St. Petersburg residents use services based on artificial intelligence (AI) technologies in their everyday lives, SberStrakhovanie Life Insurance found out. Most often, AI-based services are used by young people aged 18 to 30 years old — in 88% of cases.

In recent years, artificial cameroon whatsapp resource intelligence has developed rapidly, which has changed a number of economic sectors. Many companies have begun to implement AI technologies in business processes, since the automation of routine tasks increases not only profitability, but also competitiveness and their technological effectiveness. Areas of application of AI in insurance include reducing the terms of loss settlement, assessing the insurance object and risks when concluding contracts, selecting fairer tariffs, and personalized offers.

According to the study, the largest number of those who use AI-based services (smart speakers, navigators, voice assistants, smart home systems, text generators, chatbots, etc.) are in Moscow (78%), St. Petersburg (77%), Kirov (74%), Tolyatti (73%) and Ryazan (68%). Men use AI services more often than women — 66% and 34%, respectively.

based on artificial intelligence technologies on the road, every third (27%) - in their free time from work and business, every fourth (22%) - at home. And every fifth (18%) makes purchases in online and offline stores with the help of AI technologies.

The most frequently used services were navigation systems and online road maps — 57% of respondents use them. 16% of Russians use smart speakers in their daily lives, and 4% — voice assistants. 3% of Russians use smart home functions daily, and another 1% — chatbots.

40% of St. Petersburg residents trust AI-based services. The highest level of trust was found in residents of Naberezhnye Chelny (52%), Astrakhan and Moscow (45% each), and Kazan (44%). Every second Russian surveyed aged 18 to 40 trusts such services.

Almost half (41%) of respondents stated the need to use AI in the security sector. Every third (31%) would prefer to use such technologies in healthcare, and every fifth (20%) in education. Every eighth (12%) considers it necessary to use AI technologies in banking and insurance.

"AI technologies allow changing the lives of Russians for the better. Their implementation and interaction with government services allowed SberStrakhovanie Life to reduce the period for settling claims to an average of 11 calendar days. In order to improve the customer experience, it is important to offer a person not only the opportunity to apply for a life insurance policy online and settle an insurance claim online, but also the opportunity to receive personalized offers. According to the study, today every ninth Russian (11%) has already stated their readiness to receive offers from insurance companies with individual rates calculated using AI technologies," said Evgeny Shcheklanov, Managing Director of SberStrakhovanie Life.