. Integrate customer service into your company's CX initiatives
Posted: Wed Jan 22, 2025 7:00 am
During the period of audience migration, communication with clients requires the broadest possible view. Although, in terms of traffic, there are not so many options left. We have VK, Yandex.Direct and Odnoklassniki. Telegram is unlikely to open targeting for everyone in the near future, and TenChat still has a small audience. SEO is becoming more relevant, especially in Google, where context is most likely temporarily, but disabled. At the same time, it is clear that Direct is not familiar to the social media audience, so the main channel for them in the near future will be targeting in VK.. Start by creating your business case
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3. You too seek "one truth"
Millennials and Gen Z are looking for a seamless netherlands telegram number database experience across all touchpoints, both online and offline. Seventy percent of them are happy to share their personal data to achieve this (in contrast, less than 30% of boomers would do the same). So it’s time to prepare for a new hyper-personalized, data-driven reality.
Here are 3 tips to get you started. First, let’s start with the basics.
What is hyper-personalization?
Amazon helped define traditional personalization by suggesting to customers items already purchased by consumers with similar preferences.
But hyper-personalization has introduced a whole new point of view. Today, this approach is essential to offer an optimal and competitive customer experience. It is a trend present in different sectors and disciplines, from retail to banking, from marketing to digital advertising.
Here's our definition of hyper-personalization: "Hyper-personalization is a data-driven approach that delivers tailored products, services, sales, and CX, aligned with a customer's specific needs and desires, in real time."
2
3. You too seek "one truth"
Millennials and Gen Z are looking for a seamless netherlands telegram number database experience across all touchpoints, both online and offline. Seventy percent of them are happy to share their personal data to achieve this (in contrast, less than 30% of boomers would do the same). So it’s time to prepare for a new hyper-personalized, data-driven reality.
Here are 3 tips to get you started. First, let’s start with the basics.
What is hyper-personalization?
Amazon helped define traditional personalization by suggesting to customers items already purchased by consumers with similar preferences.
But hyper-personalization has introduced a whole new point of view. Today, this approach is essential to offer an optimal and competitive customer experience. It is a trend present in different sectors and disciplines, from retail to banking, from marketing to digital advertising.
Here's our definition of hyper-personalization: "Hyper-personalization is a data-driven approach that delivers tailored products, services, sales, and CX, aligned with a customer's specific needs and desires, in real time."