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Scenario for all stages of the funnel

Posted: Tue Jan 21, 2025 4:43 am
by sakibkhan22197
The user purchased an object in a residential complex under construction.
Once a month, the user receives a message with information about the construction progress, delivery dates, and discounts from partners.
Encouraging users to make repeat purchases
The developer PZSP regularly sends out email newsletters to clients who have already purchased an apartment. The newsletters contain special offers on apartments and promotions from partners.

Mailing to clients who have already purchased an apartment
Results of the mailing for 6 months:

→ 2,520 messages sent;
→ 254 clicks on links, conversion to clicks;
→ 5 repeat requests to purchase an apartment.

The purpose of the script is to automatically collect a subscriber base, qualify leads, collect applications and bring clients to a meeting.

How the script works

The user tries to leave the site and sees a pop-up with an offer to select an apartment according to his wishes. To do this, the user must go to the Telegram bot.
The user goes to the Telegram bot and answers qualifying questions, but does not leave a request. Their answers are saved in the Carrot quest user card. You can set up transfer to CRM, if necessary.
The user visits the site again. After 5 seconds, he sees a message in the chatbot with an offer to leave a request for a consultation. In the message, we indicate the property in accordance with the user's answers. For example, if the user indicated in the Telegram bot that he is interested in apartments up to 8 million rubles for investment, then the chatbot on the site will offer him apartments up to 8 million rubles for investment.
The user leaves a request, his contacts are saved in the user card and in the CRM, if necessary.
If the manager fails to reach the user, the system will automatically send the user a message in the Telegram bot asking whether the call is relevant for him.
If the call is relevant, the bot will inform how long it will take for the manager to call and from what number, so that the user can be sure that this is not spam.
If a user has signed up for a meeting, you can set up a chain with automatic meeting confirmation.
And when the user makes a deal, you can send him messages that will motivate him to make repeat purchases.
Scenario for all stages of the funnel
Scenario for all stages of the funnel
With the help of the guide, you can specifically improve weak points in the funnel or create complex chains of different scenarios for all stages.

How to quickly run scripts when your team is short on resources
Most of the scenarios from the guide can be customized independently. If your list of sweden cell phone number team does not have enough resources to study the service, you can contact the Carrot quest growth team .

Growth Team Experts:

study the funnel on your site;
find places where you are missing leads;
will offer mechanics that will attract more targeted leads and help solve your other problems.You can work hard every day to improve your product, but what's the point if customers leave and are unhappy? The attitude of users towards your company is not just a reason for pride or sadness, but also a growth point. It is measured using NPS.

Net Promoter Score (NPS), or Net Promoter Score , is a metric that shows how much users love or hate your company.

The NPS calculation is based on users' answers on a scale with points to the question “Are you willing to recommend the company to your friends? ”