The 16 best communication tools for companies to consider in 2025
Posted: Mon Jan 20, 2025 8:44 am
Even if you work from the office, if your team does not communicate well enough, it will affect your overall productivity and the quality of your results.
The answer? A business communications tool that enables unified communications. These tools help you with requirements like video conferencing, instant messaging, file sharing, screen sharing, and other collaboration features.
But how do you choose a business communication tool for your team? Should you focus on customer relationship management features or on improving company communications?
I faced a similar dilemma when I had to choose a business communication tool.
After extensive research and testing, I've put together a list of the best on the market. Read on for my owner/ partner/ shareholder email list recommended picks for general and specific needs.
What should you look for in business communication tools?
How exactly did I choose the best business communication system?
First, be specific. Most business communication tools are designed to address a specific challenge, so knowing your team’s requirements and workflows is key to finding the right tool.
Over the years, I have learned that a few key roles help bridge the gap between workplace communication for internal and external communications. These roles include:
Instant Messaging : Choose a tool that lets you send that text or chat instantly to keep conversations and updates quick with the team
Video Conferencing: Choose a tool that enables asynchronous video communication with your teams, with key features like screen and video sharing, breakout rooms, and recording options to maximize productivity.
File Sharing : Prioritize a business communication tool that allows you to securely share documents, images, and other files with your team
Team collaboration features : Look for tools that have features like task management, project planning, whiteboarding, document collaboration, etc. that facilitate teamwork and real-time collaboration.
Strong security : For corporate use, choose communication tools that ensure advanced security features such as encryption, multi-factor authentication, and compliance with privacy regulations.
Integration with other tools : We no longer work in silos, and neither should our tools. Choose an effective communication tool that integrates seamlessly with your current technology stack, whether it's project management software, CRM, or cloud storage platforms.
The answer? A business communications tool that enables unified communications. These tools help you with requirements like video conferencing, instant messaging, file sharing, screen sharing, and other collaboration features.
But how do you choose a business communication tool for your team? Should you focus on customer relationship management features or on improving company communications?
I faced a similar dilemma when I had to choose a business communication tool.
After extensive research and testing, I've put together a list of the best on the market. Read on for my owner/ partner/ shareholder email list recommended picks for general and specific needs.
What should you look for in business communication tools?
How exactly did I choose the best business communication system?
First, be specific. Most business communication tools are designed to address a specific challenge, so knowing your team’s requirements and workflows is key to finding the right tool.
Over the years, I have learned that a few key roles help bridge the gap between workplace communication for internal and external communications. These roles include:
Instant Messaging : Choose a tool that lets you send that text or chat instantly to keep conversations and updates quick with the team
Video Conferencing: Choose a tool that enables asynchronous video communication with your teams, with key features like screen and video sharing, breakout rooms, and recording options to maximize productivity.
File Sharing : Prioritize a business communication tool that allows you to securely share documents, images, and other files with your team
Team collaboration features : Look for tools that have features like task management, project planning, whiteboarding, document collaboration, etc. that facilitate teamwork and real-time collaboration.
Strong security : For corporate use, choose communication tools that ensure advanced security features such as encryption, multi-factor authentication, and compliance with privacy regulations.
Integration with other tools : We no longer work in silos, and neither should our tools. Choose an effective communication tool that integrates seamlessly with your current technology stack, whether it's project management software, CRM, or cloud storage platforms.