Capterra relies on proprietary data to provide our audience with unique, independent and objective insights. Our data sources and methodologies ensure the quality and accuracy of the information we provide.
The data we use at Capterra is divided into several main categories. The data in each category is collected and analyzed using different methods:
user reviews
Capterra has carefully verified more than 2 million user reviews to provide authentic software usage experiences from real users. Reviewers rate and comment on various criteria such as overall user experience, features and functionality, value for money, and more. These ratings and comments serve as a data basis for our research, comparison tools, software guides, and product rankings.
Our moderators verify that reviewers are real people and that reviews are authentic. They use leading technologies to analyze text quality and detect plagiarism and generative AI.
buyer interactions
Our consulting team interacts with thousands of buyers from a variety of malaysia telegram data industries and practice areas who want to learn more about software solutions. Consultants have access to our database of more than 100,000 solutions and have successfully made more than a million recommendations to help companies find exactly the right options for their needs. Our content team analyzes these interactions to identify patterns and themes that can help buyers make better business decisions with software.