Finally we start the cycle all

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his step in the process may look different depending on the type of content that you create and the type of feedback that you receive. For example, if you primarily work in creating video content and you receive feedback that customers wish the videos had subtitles, you may opt to implement those on past videos as well as any that you release moving forward. However, if you have a blog or a newsletter or some other type of long-form content, it may not make sense to use resources to update older pieces of content.


Instead, you may opt to start implementing those changes in your content moving australian email list forward. It may be a combination of those. Maybe you have some really popular articles that can be updated from the past and start implementing those changes in your content moving forward. Track results So after implementing your changes, you want to be sure to track your results. We track our votes and survey responses regularly to help monitor for update opportunities and to see if the responses have changed for that particular piece of content.



over again, gathering more data, analyzing it, implementing changes, and then tracking the results. Implementing this process here at Moz has allowed us to see a correlation between changes that we've made to the Help Hub content and the number of helpful votes that we receive. We treat this part of our content library as a living document that is always evolving to not only account for tool changes but also to take into account customer feedback.